This launches the Citrix support forum where you can review reported issues ORĤ. If you need assistance installing the latest version, please or contact our Hosting Support team using our chat feature or create a case on Case Central, choose your product, and select the Blackbaud Application Hosting topic.
Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. The links above are for Windows, but Mac users can also download and install the latest Citrix Receiver version for Mac. When you are finished using the VPN, be sure to right-click the Citrix Access Gateway icon in your Windows system-tray and select Logoff. Safari can work, but is problematic and should be avoided. These instructions will work for Chrome and Edge for Mac. In the App Store, go to Citrix WorkspaceĢ. This was recently updated and now supports MacOS 10.13-10.15.4. Send the email to your company's IT support team.ġ. Tap 'Request Help from Support' This generates an email with log file.ģ. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ. Select the applications you want to use.ĥ. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. Open Citrix Workspace app and tap on Get Started.Ģ.
Just ask your IT department how to get started.ġ. A certificate pop-up window appears listing two certificates in your name. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Insert your Smart Card into your Smart Card Reader, go to and click the Log On button located under the Smart Card image. However, it seemed to work just fine, so if you log into Workspace first and then launch your connection from there, I suspect it’ll also work. So we’re using Workspace as if it was the old Receiver app. ica file which used to launch Citrix Receiver app. Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. But note - our firm logs into our Citrix portal website, and from there download a.